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QTY | PRODUCT CODE | PRODUCT NAME | PRICE | REFUND (R) OR EXCHANGE (E)? | EXCHANGE SIZE | EXCHANGE COLOUR | REASON CODE | ||
---|---|---|---|---|---|---|---|---|---|
CUSTOMER COMMENTS | DISCOUNT | REASON CODES | |||||||
SUBTOTAL | 1. Incorrect item | 5. Not like picture | |||||||
SHIPPING | 2. Doesn't suit me | 6. Faulty (please detail) | |||||||
VAT (INCLUDED) | 3. Doesn't fit me | 7. Poor quality | |||||||
TOTAL | 4. Ordered multiple sizes | 8. Arrived too late |
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YOUR DETAILS | ORDER NUMBER | ||||||||
ORDER DATE | |||||||||
DELIVERY SERVICE | |||||||||
QTY | PRODUCT CODE | PRODUCT NAME | PRICE | REFUND (R) OR EXCHANGE (E)? | EXCHANGE SIZE | EXCHANGE COLOUR | REASON CODE | ||
CUSTOMER COMMENTS | DISCOUNT | REASON CODES | |||||||
SUBTOTAL | 1. Incorrect item | 5. Not like picture | |||||||
SHIPPING | 2. Doesn't suit me | 6. Faulty (please detail) | |||||||
VAT (INCLUDED) | 3. Doesn't fit me | 7. Poor quality | |||||||
TOTAL | 4. Ordered multiple sizes | 8. Arrived too late | |||||||
WE HOPE YOU ❤ YOUR ORDER, BUT IF SOMETHING ISN'T RIGHT FOR YOU, HERE'S HOW TO RETURN IT | |||||||||
STEP 1 | Complete the information above. Please remember that returns must be made within 14 days of receiving your order for a refund, or 28 days | ||||||||
for store credit. | |||||||||
STEP 2 | Return your item(s) in the original packaging (if possible) and pop this form inside your parcel. All items returned must be unworn, unwashed, | ||||||||
without scent or marks and with original tags still attached. | |||||||||
STEP 3 | Attach the self adhesive pre-paid Royal Mail label supplied* (UK ONLY) to the parcel, drop off at a Post Office and retain your proof of sending | ||||||||
receipt. Exchanges are FREE. A charge of £3.95 will be deducted from your refund for the use of this label, or you can send with another | |||||||||
courier of your choice to the address below. | |||||||||
STEP 4 | Sit back and relax. Please allow up to 10 days for your parcel to be received back to us and for your refund to be processed. | ||||||||
* Can't locate your label? Go to www.royalmail.com/track-my-return/create/380 to print a new one | |||||||||
INTERNATIONAL RETURNS Please follow STEP 1 & 2 above, choose a suitable courier to return your parcel to us and send it to the address below. | |||||||||
To find out more go to onenationclothing.com/pages/delivery-returns | |||||||||
RETURN ADDRESS | ONE NATION CLOTHING DETAILS | ||||||||
ONE NATION CLOTHING | Phone: 01204 862573 | ||||||||
2nd Floor, 138 Albert Road | Email: customerservice@onenationclothing.co.uk | ||||||||
Farnworth | Website: onenationclothing.com | ||||||||
Bolton | Company Number: 08493136 | ||||||||
BL4 9EL | VAT Number: GB285995332 |