DELIVERY

We post to the UK, Europe & Worldwide. See our rates table below for shipping costs.

At the moment, we are unable to offer our usual UK Next Working Day service, but are offering a 1-2 working day Express Service. Orders placed before 1pm will usually be dispatched the same day.

Delivery Method

Price

Each Additional Item

Delivery Aim*

UK Standard

£3.95

N/A

3-5 working days

UK Next Working Day (orders placed after 2pm will be processed the Next Working Day) CURRENTLY UNAVAILABLE

£5.95

N/A

1 working day

Express UK Delivery £5.95 N/A 1-2 working days

Saturday UK Delivery

£12.00

+£4.00, max £16.00

Upcoming Saturday

Europe EU

from £10.50

+£3.00, max £19.50

3-7  working days

Europe Non EU

from £10.50

+£3.00, max £19.50

3-7  working days

North America

from £14.00

+£4.00, max £26.00

3-10  working days

Rest of the World

from £14.00

+£4.00, max £26.00

3-10  working days

 

Bulkier/heavier items, such as coats, may sometimes be charged with a higher shipping rate than smaller items so as to cover our courier costs. All shipping rates will be shown before you complete payment.

International customers: please not that if you order via one of our glopalstore sites shipping rates and delivery times will vary.

* We AIM to deliver your parcel in the time specified, but this cannot be guaranteed.

We reserve the right the change the above prices at any time.

 

STANDARD UK DELIVERY

We generally send UK Standard Delivery parcels on a 48 hour service with Hermes, however on occasions may send with another courier service, such as Royal Mail. For parcels weighing more than 2kg, we may send your order in more than one package. Upon shipping, you will receive an email with your tracking details and on the day of delivery you will receive an email from Hermes with a delivery window. 

Our delivery aim for Standard Delivery is 3-5 working days, but please note that this is only an aim and is not an assured delivery by a certain date. We ensure your order is dispatched within a timeframe to meet our delivery schedule and cannot take any responsibility for any delays that are outside of our control, e.g. courier delays, delays due to weather conditions. Please note that we cannot issue any refunds on parcels which have not arrived within the timeframe until the courier have declared the parcel as lost, which is 10 working days after the last possible delivery date. This is also detailed within our Terms & Conditions of Sale.  

Please ensure there will be someone at the address to accept the delivery. If there is no one the accept the parcel, the courier will either leave a calling card and attempt delivery the next working day, or will leave it in a safe place which will be photographed along with GPS co-ordinates and proof of delivery.

If you need to enquire about the whereabouts of your parcel, please allow the estimated delivery time to elapse before contacting us, unless you have an issue with your order such as non-receipt of a parcel that is showing as delivered on tracking details.

 

NEXT WORKING DAY UK DELIVERY - THIS SERVICE IS CURRENTLY UNAVAILABLE

We generally send UK Next Working Day Delivery parcels on a 24 hour service with Hermes, however on occasions may send with another courier service. For parcels weighing more than 2kg, we may send your order in more than one package. Upon shipping, you will receive an email with your tracking details and on the day of delivery you will receive an email from Hermes with a delivery window.

Please Note: Next Working Day Delivery is only available on orders placed before 3pm, Monday-Friday, excluding Bank Holidays. Orders placed after this cut off time will be dispatched the next working day. See the table below for details of when to expect your delivery.

Order Day & Time

Dispatch Day

Delivery Day

between Friday 2.01pm & Monday 2pm

Monday*

Tuesday, between 8am & 5pm*

between Monday 2.01pm & Tuesday 2pm

Tuesday*

Wednesday, between 9am & 5pm*

between Tuesday 2.01pm & Wednesday 2pm

Wednesday*

Thursday, between 9am & 5pm*

between Wednesday 2.01pm & Thursday 2pm

Thursday*

Friday, between 9am & 5pm*

between Thursday 2.01pm & Friday 2pm

Friday*

Monday, between 9am & 5pm*

 

*If the delivery or dispatch day specified is a Bank Holiday, then please allow a further 24 hours for your parcel to arrive.

Please ensure there will be someone at the address to accept the delivery. If there is no one the accept the parcel, the courier will either leave a calling card and attempt delivery the next working day, or will leave it in a safe place which will be photographed along with GPS co-ordinates and proof of delivery.

If you need to enquire about the whereabouts of your parcel, please allow the estimated delivery time to elapse before contacting us, unless you have an issue with your order such as non-receipt of a parcel that is showing as delivered on tracking details.

 

EXPRESS UK DELIVERY

We generally send UK Next Working Day Delivery parcels on a 24 hour service with Hermes, however on occasions may send with another courier service. For parcels weighing more than 2kg, we may send your order in more than one package. Upon shipping, you will receive an email with your tracking details and on the day of delivery you will receive an email from Hermes with a delivery window.

We aim to dispatch orders placed before 2pm on the same day but at busier periods and due to courier collection timings, we may dispatch the next working day, hence the 1-2 working day delivery aim.

 

SATURDAY UK DELIVERY

We use Royal Mail for our Saturday specified deliveries. This service is available on orders placed on any day if you specifically want it to arrive on the upcoming Saturday and you can order up until 3pm on the Friday before. Please ensure there will be someone at your shipping address to accept and sign for the delivery. Please Note: Saturday Delivery is only available on orders placed before 3pm Friday, excluding Bank Holidays. If you need to enquire about the whereabouts of your parcel, please allow the estimated delivery time to elapse before contacting us, unless of course you have an issue with your order.

 

INTERNATIONAL DELIVERY

If you choose Standard International Delivery, your parcel will be send using Royal Mail. Delivery times are 5 to 14 working days from dispatch depending on your destination country (please see table above for more specific shipping times).

If you order through one of our international Glopalstores, then your parcel will be handled by them once it leaves the UK. You will receive email correspondence from them regarding your parcel. Shipping rates and delivery times may vary.  

Please allow the estimated delivery time to elapse before contacting us, unless of course you have an issue with your order.

Please note: If you are an international buyer you may be subject to import duties and taxes, which are levied once the package reaches your destination country. Any additional charges for customs clearance must be covered by you; we have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from our website, you are considered the importer of the item and must comply with all laws and regulations of the country in which you are receiving the goods.